Return Policy

You have 14 days from the date of purchase to process a return/exchange, or report damaged/defective products. Please read policies below.

Name:
Order Number:
Requesting:




Product(s):
 

Returns

  • There is a 15% restocking fee for all returned product.
  • Product must be unopened and in resaleable condition
  • Only the cost of the product is refunded (less restocking fee), shipping costs are non-refundable.
  • Any use of shipping coupons or $20.00 shipping reduction program will be deducted out of refund
  • You are responsible for return shipping costs. We recommend insurance and tracking numbers for the return.
  • Please contact us for a return authorization number.
  • Please enclose your name, phone number, order number and return
  • authorization number with your return.
  • Please return to address listed below, unless otherwise directed
  • Exchanges

  • Exchanges are just like returns, except there is no restocking fee.
  • Product must be unopened and in resaleable condition.
  • You are responsible for return shipping costs. We recommend insurance and tracking numbers fo rthe return.
  • Please contact us for a return authorization number.
  • Place an order for the product you wish to exchange for.
  • Please enclose your name, phone number, order numbers and return authorization number with your return.
  • Please return to address listed below, unless otherwise directed
  • Once we receive your exchange, we will credit your account.
  • Damaged Product

  • Please contact us with your damage claim
  • All damaged product is insured by the shipper and will be replaced at no cost to you.
  • Please keep all product packaging, shipper may request inspection.
  • We will need a picture of the damaged product emailed to us.
  • Once shipper approves the damage claim, replacement product will be shipped to you.
  • Defective Product

  • Please contact us with your defective product claim
  • Any defective product will be replaced at no cost to you.
  • Defective products will replaced with like product only.
  • Some products are warrantied directly with the manufacturer
  • We will need a picture of any defective product emailed to us.
  • Please return product to this address, unless otherwise directed.
  • Return Product to:

    Returns Dept. / (Authorization #)
    3334 Mesilla Ct.
    Indianapolis, IN 46226

    Subtotal: $0.00